Terms of Use

The official website operated by Black Diamond Equipment, Ltd. binds all visiting users to a comprehensive set of operational terms upon website access and usage. By browsing and utilizing this platform, users confirm that they have reached the legal age of majority to form a binding contractual agreement within their local jurisdiction, ensuring full legal capacity to accept these usage rules. All current and future iterations of this official site and other affiliated digital platforms launched by Black Diamond continue to fall under the jurisdiction of these unified terms of service.

Black Diamond retains the full right to revise and update these service terms at any time to align with business adjustments and regulatory requirements. All revised provisions will be published directly on the official website, and any continued use of the platform following updates will be regarded as voluntary acceptance of the modified terms. The brand’s official privacy policy serves as an integral supplementary part of this service agreement, with all privacy regulations fully incorporated into the binding contractual terms for every platform user.

Black Diamond exercises absolute discretionary authority to manage platform operations, including the right to reject user service applications, terminate registered user accounts, edit or remove inappropriate website content, and cancel placed orders. These administrative measures may be implemented when user behaviors violate applicable legal regulations or pose potential harm to the legitimate interests of Black Diamond and its cooperative partners and affiliated institutions. Multiple brand logos, technical labels, and product identifiers displayed on the website are legally registered trademarks of Black Diamond Equipment, Ltd. across the United States and global markets. Meanwhile, certain third-party brand marks presented on the platform remain the exclusive intellectual property of their respective owners.

All website content including text descriptions, visual images, graphic designs, interface layouts, product packaging styles, and brand logos is protected by United States federal copyright laws and international intellectual property conventions. Without explicit written authorization from Black Diamond Equipment, Ltd., users are prohibited from copying, reproducing, modifying, distributing, publicly displaying, commercially utilizing, or deriving new content from any part of the website materials. All platform resources are exclusively reserved for personal non-commercial user experience, and any unauthorized commercial exploitation is strictly forbidden.

Users are granted a limited, non-transferable, and revocable access license for personal browsing purposes only. This license does not authorize automated data collection behaviors such as data mining, robot crawling, and systematic information extraction, nor does it permit resale, secondary dissemination, or commercial reprocessing of website content. External website linking to Black Diamond’s official pages is allowed only if the linked content does not convey false, misleading, derogatory, or offensive information about the brand, and direct use of brand trademarks for external linking requires prior written approval.

The official platform may contain hyperlinks to external third-party websites, which are provided solely for user reference and convenience. The inclusion of such links does not imply official endorsement of third-party platform content or operational behaviors. Black Diamond assumes no legal liability for any losses or risks incurred by users during interactions and transactions on external linked websites, and users bear full responsibility for their cross-platform browsing and trading behaviors.

All users must comply with local legal regulations and platform usage rules during website access and operation, and shall not engage in any illegal or unauthorized behaviors that undermine website security. Prohibited actions include unauthorized access to private data and backend systems, arbitrary detection of platform security vulnerabilities, malicious interference with normal website operation, transmission of network viruses, spam information flooding, and falsification of network data headers.

All product transactions completed on the official website are delivered through independent third-party logistics carriers. Ownership of purchased products and risk of accidental loss will be fully transferred to users once goods are handed over to designated logistics providers. While Black Diamond strives to ensure the accuracy of product descriptions, specifications, and display colors on the platform, monitor display differences may lead to minor color deviations, and the brand does not guarantee absolute zero errors in all online content.

The brand provides a standardized one-year limited warranty for all official products for original retail purchasers, with headlamp products enjoying an extended three-year warranty period. Qualified defective products can be repaired or replaced at the brand’s discretion, excluding damage caused by normal wear and tear, artificial modification, improper use, accidental collision, and daily negligence. This warranty clause grants users specific legal rights, with supplementary rights varying according to regional legal provisions.

All mountain sports and outdoor exploration activities involving the use of Black Diamond equipment carry inherent safety risks. Users must master professional operating techniques and undertake all personal risk responsibilities for equipment use. Online product introductions and guides cannot replace professional offline safety training and technical guidance from certified instructors.

These service terms are governed by the legal provisions of the United States and the State of Utah, excluding the application of the United Nations Convention on Contracts for the International Sale of Goods. Users agree to fully compensate and indemnify Black Diamond and its relevant personnel for all legal disputes, economic losses, and litigation costs arising from improper platform use and term violations. Black Diamond reserves the right to suspend website operation, adjust platform functions, and restrict user access permissions at any time without prior notice. If any individual clause of this agreement is deemed invalid or unenforceable, the remaining provisions will remain fully legally binding, and the invalid clause will be replaced by the most legally compliant alternative provision that conforms to the original contractual intent. This document constitutes the complete and final service agreement between users and Black Diamond, replacing all prior oral and written communications related to website usage rules.

Updated on July 8, 2024, the platform’s mobile message service terms govern all SMS and text notification services provided by Black Diamond. The brand may adjust service functions and clause content at any time, with continued user participation regarded as recognition of updated rules. Users who subscribe to official mobile services agree to receive regular order updates, account reminders, promotional activity notifications, and shopping prompt messages via automated dialing systems. Subscription participation is completely voluntary and will not be used as a prerequisite for product purchases.

Black Diamond does not charge additional fees for mobile message services, and all communication fees generated by mobile operators shall be borne independently by users. Users can cancel subscription services at any time by sending the specified keyword or clicking the unsubscribe link in notification messages. The brand reserves the right to adjust service short codes and contact numbers, and mobile operators are not responsible for delayed or undelivered notification messages. All mobile service operations and personal information processing strictly follow the brand’s official privacy policy to protect user data security and legitimate privacy rights.